auto call meaning in English
自动呼叫
Examples
- The thesis makes researches on technologies of call centers , voice disposing technologies and the synthetic application of these technologies . with setting up a call center which is called epcc ( electric power call center ) in a electric power company , the thesis describes pivotal technologies in call centers , such as voice disposing technologies > , crm ( customer relationship management ) and web technologies , the thesis represents standard schemes and standard frames of call centers , and the thesis describes pivotal technologies in voice disposing procedures , such as speech synthesize and speech recognize , and the thesis describes voice disposing technology " s applications in call centers that are called ivr ( interactive voice response ) systems , then the thesis discusses the acd ( auto call distribution ) program in epcc
本论文通过建立呼叫中心的一个实例(电力呼叫中心) ，对呼叫中心、语音技术及其综合应用进行了较为深入的研究。通过呼叫中心的电力应用，较详细地论述了呼叫中心的关键技术：语音技术、客户关系管理crm和web技术等；较深入地阐述了呼叫中心的典型方案和典型结构；较详细地论述了语音信号处理技术的关键技术：语音合成技术及语音识别技术：深入讨论了语音技术在呼叫中心的具体应用- - - ivr系统及其关键技术；较详细地讨论了电力呼叫中心中所采用的acd算法，并基于acd算法完善了呼叫中心的表现形式。 - The voice query system has high stabilization and high reliability , so it can work round the clock continuously for 7 days . it also has the function of the auto dispatch the calling by the user , so the system has the advantage of dispatch working fair play . it also has auto calling processing function which can save on the labour force for enterprise . it also has intellective recognition the calling customer which can help enterprise trace the customer to develop the business
该系统具有极高的稳定性和可靠性，支持一周7天、 24小时的全天候服务；具有自动呼叫分配功能，可平均化座席人员的劳动强度；具有呼叫自动处理功能，可为企业节余部分劳动力；具有用户智能识别能力，利于企业对用户的跟踪，更好地拓展业务。